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Our Commitment

We want to inspire our customers, employees and The Body Shop At Home™ consultants and communities and to help us deliver the greatest impact we can as a sustainable business!

We want you to feel good inside and out, knowing you’re helping improve the livelihoods of local people and help endangered animals like Reggie, the Red-shanked Douc. 

We’re committed to sourcing palm oil sustainably and to the principles of the Round Table for Sustainable Palm Oil (RSPO).51% of the palm we use is offset using RSPO Credits Certified volumes reported for 2020. The Body Shop source additional physically certified RSPO materials (MB and Segregated/ IP), however, these have not been included in the 2020 report as we are in the process of achieving group-wide RSPO Chain of Custody certification that will permit us to report these volumes in accordance with RSPO claims policy. We expect to report more physically certified volumes in subsequent Commitment to Life reports.

The Body Shop products are endorsed as cruelty-free by People for the Ethical Treatment of Animals (PETA).

Our products are also endorsed as cruelty-free by People for the Ethical Treatment of Animals (PETA). Such are our high standards, recently the BUAV recognised The Body Shop® as setting “a gold standard” for the industry.

We were acquired by Natura in 2017 and sit under the umbrella of Natura & Co.  Natura & Co represents the three pioneering companies within the Natura group, with a shared purpose and a common commitment to sustainable and ethical business practices.


We strive for excellent Customer Service and value all feedback. You can send in your comments to we'd love to hear from you.

As part of these checks we may contact you and ask for you to verify some of the information in your order. In the unlikely event of any unauthorised use of your card you must report the transaction to your payment provider. 


If you are interested to work at The Body Shop Mauritius please email us at